A clear process, with support at every step.
Virtual care should feel organized and understandable. Here is exactly what happens when you start an eligible Moore Health pathway.
From first question to ongoing care.
Choose a path.
Most people arrive knowing roughly what they want help with. If you do not, that is normal — the care finder exists for exactly that.
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Moore For Men
Focused men’s health programs and the established patient portal.
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Moore For Her
Focused women’s health programs, developing as part of the group.
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Moore Health programs
Broader preventive, metabolic and long-term health pathways.
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Not sure yet
Answer a few short questions and we will point you somewhere sensible.
What actually happens.
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Complete the starting information
You complete the questionnaire or intake relevant to your pathway. Accurate, complete answers matter — this is what the clinical team reads. Some pathways also need existing records or laboratory testing before a decision can be made.
No account needed to look around first -
Clinical review
The appropriate team reviews your information and works out what is genuinely needed next. More information may be requested. Submitting a form does not by itself determine an outcome, and it is not a commitment to any treatment.
A person reads this, not an algorithm -
Consultation
You meet or communicate with the practitioner appropriate to your pathway. The conversation covers your history, concerns, questions and the possible next steps — including the option of doing nothing for now.
Licensed healthcare practitioners -
Ongoing care
Secure communication, follow-up, forms, orders, receipts, renewals and support continue through your patient account, so the next conversation starts where the last one ended.
This is the part most clinics skip
Where your care lives afterwards.
Your patient account keeps the next step, the last message, and the current status of anything in progress — so nothing depends on remembering.
Sometimes the answer is that this is not the right place.
Ready to start?
Begin with the pathway that fits, or let the care finder point you in the right direction.